Welcome to Ella James

UK Delivery



2-5 days

FREE Delivery on orders over £50 (normally £3.95)

Delivered Monday - Friday (excluding bank or public holidays)

May require a signature



Guaranteed delivery next day if order placed by 2pm

Delivered Monday - Friday (excluding bank or public holidays)

Not available for remote postcodes. Orders placed after 2pm on Friday will be despatched on the Monday delivery.

May require a signature



Saturday Delivery

Saturday delivery if order placed by 2pm on Friday. Orders placed after 2pm on Friday will be delivered Saturday week.

May require a signature


We hope that you love your items, however in the event that you are unhappy with your purchases or have received a damaged or faulty item, please email: customer-service@ellajames.co.uk or call 01572 759 190 to let us know.

You are responsible for the cost of returning your item(s) to us, unless you received a faulty, damaged or wrongly despatched item for these items we will issue a returns label.

Remote UK Postcodes:

Only standard delivery is available for the following areas and post codes. Next Day delivery is not available for these postcodes.

The Isle of Wight, Isle of Scilly, Northern Ireland, Scottish Highlands and Islands AB10-25 ,AB31 , AB33-38 , AB44-56 , IV30-32 , D6, KA6, KA18, KA19, KA26, KA27 , KA28 , KA29, KA30, KY9, KY10, KY14-16, KW15 - 17 PA20 , PA41-49 , PH42-44 , ZE IV30-32 , IV41-49 , IV51,55,56 ML12, PH3-17, TD10-15. Isle of Man / Guernsey / Jersey all need to be selected as a different country.